All custom orders require a deposit of 50% in order to save your event date. The remainder of your balance is due 7 days before your event date.
You will be sent an invoice to the email you provided. Invoices are generated by paypal but you DO NOT need to have a paypal account to pay. There will be a link in the invoice to accept various card and digital payment options.
Orders $200 and less cancelled 6 weeks prior to the event date will be refunded in full. Orders over $200 will be charged a 10% cancellation fee. Orders cancelled 4-6 weeks in advance will be refunded 50% of the payment amount already received. Orders cancelled within two weeks of the event WILL NOT be refunded due to purchase of materials and loss of revenue from schedule space that could have been filled by another client. In the event of emergencies or tragedy that requires cancellation Aurora Cakes and Confections reserves the right to consider refund of any portion of payment on a case by case basis.
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